Helen Leonidas, CFO: Leading NIC towards New Heights of Success, Driving Innovation, and Transforming the Way Businesses Approach Technology

NIC is a highly regarded Managed Service Provider (MSP) specializing in delivering comprehensive IT solutions, including Cybersecurity, Cloud Hosting, Backup, and Disaster Recovery services. Operating both in the Los Angeles area and nationwide, NIC has established itself as a go-to provider for businesses seeking reliable and advanced IT support. The company boasts a team of highly skilled professionals with extensive experience across a diverse range of technologies. With a strong commitment to customer service, NIC has successfully acquired and retained a substantial client base spanning various vertical markets. Over the years, the company has identified common requirements among its clients while also recognizing the unique needs of each individual business.

Drawing on this wealth of experience, NIC has developed standardized approaches to enhance efficiency while maintaining a crucial element of agility. This flexibility allows the company to adapt seamlessly to the specific requirements of each new client, ensuring a tailored and effective IT solution. One of NIC's key areas of expertise lies in migrating companies to off-site, network-based servers. This strategic move provides clients with the control and functionality of an on-site server without the associated high costs of hardware acquisition and maintenance. This approach aligns with contemporary business needs, offering a cost-effective and scalable solution to IT infrastructure.

Recognizing that data loss is not an option for most companies, NIC's Disaster Recovery services serve as an ideal solution. By securely storing and consistently backing up data on servers located across the country, managed by IT service providers based in Los Angeles, NIC ensures that clients' critical information remains accessible and protected at all times. This comprehensive approach underscores NIC's commitment to providing top-tier IT solutions tailored to the unique needs of each client in a rapidly evolving technological landscape.

Maximizing IT Efficiency with Comprehensive Management Services

NIC, based in Los Angeles, is at the forefront of IT management and specialized services, offering proactive oversight for business IT networks. Their approach combines extensive IT specialization with dynamic technology to deliver CIO-level IT consulting, aiming to contribute to the growth of your company's bottom line while ensuring cost-effectiveness. The suite of IT management services provided by NIC is designed to be both proactive and cost-saving. By closely monitoring IT networks, they identify and address issues before they have the chance to impact business operations. This proactive intervention is a strategic move to protect future revenue potential, ensuring that businesses remain on solid IT ground with customers and clients.

A key aspect of NIC's IT management services is their commitment to network security monitoring. By promptly identifying and resolving issues, they contribute to a secure IT environment, safeguarding sensitive data and maintaining the integrity of business operations. This preventative approach not only ensures the reliability of IT systems but also effectively controls costs associated with addressing unexpected problems. Recognizing the uniqueness of each business and its IT network, NIC takes a customized approach. The Los Angeles-based team collaborates with clients to tailor IT management and managed services to align with industry regulations and compliance measures. This personalized strategy ensures that solutions are not only effective but also tailored to the specific requirements of each business, striking a balance between cost and technology.

NIC goes beyond a one-size-fits-all approach, offering a comprehensive suite of IT management services that not only address immediate concerns but also contribute to the long-term success of businesses. With a focus on proactive intervention, cost control, and customization to industry specifics, NIC's IT management services are a valuable asset for businesses seeking reliable and strategic IT support.

Optimizing IT Support with Recurring On-Site Visits

NIC offers on-site IT support services as a streamlined and cost-effective supplement to their hourly and user-based IT support plans. Designed to provide efficient IT diagnosis and hands-on assistance, NIC's on-site service specialists ensure that businesses receive the support they need without the high costs associated with in-house IT staff. Receiving on-demand on-site support is made easy with NIC's flexible scheduling options. By contacting them about recurring IT support visits, businesses can tailor the frequency and timing of on-site assistance to meet their specific needs. This approach is especially beneficial for businesses that may not require continuous on-site IT support but can still benefit from periodic visits by trained IT professionals.

Recurring on-site visits from NIC's IT professionals can be scheduled on a daily, weekly, or monthly basis, providing assistance with crucial aspects such as network security and other business-critical IT functions. The three key benefits of this approach are hands-on support delivered when needed, flexible scheduling options, and cost-effectiveness. Handling IT issues remotely through phone or email communication can often be a cumbersome and time-consuming process, leading to potential gaps in understanding and resolution. On-site assessments conducted by NIC's specialists help bridge these communication gaps, preventing the loss of crucial information and facilitating faster issue resolution. The physical presence of a technician can also enhance communication, fostering a more immediate and effective interaction compared to remote methods.

NIC's on-site IT support enables businesses to leverage their network resources efficiently. The presence of a skilled technician ensures that issues are addressed promptly, contributing to the optimal functioning of IT systems. This approach allows businesses to reap the benefits of on-site service without the need for maintaining full-time IT staff, providing a cost-effective solution tailored to their unique requirements. In conclusion, NIC's recurring on-site IT support services offer businesses the flexibility, efficiency, and cost-effectiveness needed to maintain a robust IT infrastructure. By leveraging these services, businesses can ensure that their IT needs are met with precision and expertise, ultimately contributing to the overall success of their operations.

Helen Leonidas | Vice President and CFO

Helen joined the company in 2013, bringing with her a wealth of experience in sales, marketing, accounting, and much more. She spearheads the company’s sales and marketing teams, staying on top of the latest trends within the IT industry in order to develop nuanced IT solutions in Los Angeles and around the country. Helen has a B.S. in Business Administration and Management from California State University Northridge.

“Technology should be an enabler, not a barrier. At NIC, we're committed to empowering businesses with proactive IT solutions tailored to their unique needs, ensuring seamless operations and sustained growth.”