50 Most Admired Companies to Watch 2024
Cio Bulletin
Leading in mobile communications technology, First Orion takes the worry out of picking up your device and delivers confidence in every call.
Transparency and trust are crucial in the linked world of today, where digital communication governs our day-to-day interactions. One's confidence in answering unknown numbers has been undermined by the increase in scam calls and fraudulent activities directed at phone users. Initially, Orion shows itself as a ray of security and dependability, transforming mobile communication with cutting-edge solutions that protect both enterprises and consumers.
Founded in 2008 as PRIVACYSTAR and renamed as First Orion, the company has grown into a global leader in telecommunications technology. With operations in Seattle, London, and Dubai, the company's goal is to protect consumers from bad actors and improve the mobile experience, establishing its position as a reliable partner for significant U.S.
In terms of changing our understanding of and interactions with mobile communications, First Orion is at the forefront. Every phone contact is not just a connection, but a secure engagement because to the company's unwavering commitment on innovation and customer trust, which propels it to continually set industry standards. First Orion is a leader in transparency and dependability in the connected era, and it continues to be unwavering in its commitment to protect the integrity of mobile communication even as the digital landscape changes.
Innovating Secure and Transparent Mobile Communication
First Orion provides a wide range of products to meet the various requirements of enterprises, consumers, and telecom carriers. These products are made to provide clear communication experiences across several platforms, improve call integrity, and guard against fraud and spoofing.
INFORM Branded Calling: Enhancing Customer Interaction
INFORM Branded Calling is a pioneering solution that enables businesses to customize outbound call displays, making them more recognizable and trustworthy to recipients. By incorporating up to 32 characters of text, logos, and reasons for calling, INFORM empowers organizations to establish immediate credibility and increase answer rates. This customization not only enhances customer engagement but also improves call-center efficiency and overall conversion rates. Available across all major mobile carriers in the United States, INFORM ensures a consistent and reliable communication experience for businesses seeking to strengthen their brand presence through every phone call.
AFFIRM: Monitoring and Maintaining Call Integrity
AFFIRM is a robust monitoring solution that oversees how outbound calls are displayed on mobile devices. It continuously analyzes call data across major U.S. mobile networks, providing real-time alerts if any numbers are incorrectly tagged as spam or scam. By ensuring accurate call labeling, AFFIRM enhances customer contact rates and reduces the risk of legitimate calls being ignored or mislabeled. This solution is crucial for businesses looking to maintain transparent communication practices and comply with regulatory standards governing call transparency and consumer protection.
SENTRY: Protecting Against Spoofing and Fraud
SENTRY represents First Orion's advanced solution for combating spoofing—a deceptive practice where scammers manipulate caller ID information to impersonate legitimate entities. SENTRY mitigates this threat by implementing rigorous authentication protocols that verify the legitimacy of outgoing calls. By creating unique keys for each call pair (calling number and called number) and specifying time-to-live (TTL), SENTRY ensures that only authenticated calls reach their intended recipients, effectively blocking spoofed calls before they cause harm. This solution is indispensable for industries such as finance, healthcare, and insurance, where maintaining trust and security in communication is paramount to preserving brand reputation and customer loyalty.
Carrier Solutions: Comprehensive Communication Protection
First Orion's Carrier Solutions encompass a range of offerings designed to meet the specific needs of telecommunications providers. These solutions include direct in-network integrations, software development kits (SDKs), and real-time APIs that seamlessly integrate into existing carrier infrastructures. By partnering with major U.S. carriers, First Orion provides scalable and reliable communication protection services that uphold operational efficiency, regulatory compliance, and customer satisfaction. These Carrier Solutions reinforce First Orion's commitment to innovation and leadership in telecom security, empowering carriers to deliver secure and transparent communication experiences to their subscribers.
First Orion's portfolio of products—INFORM Branded Calling, AFFIRM, SENTRY, and Carrier Solutions—represents a strategic approach to addressing the evolving challenges of mobile communication. Through innovation, reliability, and a steadfast commitment to consumer protection, First Orion continues to set industry standards and redefine how businesses and consumers interact over the phone. These solutions not only safeguard against fraud and spoofing but also enhance customer trust, operational efficiency, and overall communication effectiveness in an increasingly digital landscape. As telecommunications technology advances, First Orion remains at the forefront, ensuring that every phone call is a secure, transparent, and productive connection for all stakeholders involved.
Joe Stinziano │President and CEO
Joe Stinziano with a rich background in consumer electronics has led the company's evolution, expanding its footprint in the telecommunications sector through strategic partnerships and technological advancements. His vision for transparent communication solutions has propelled innovations like INFORM and SENTRY, underscoring First Orion's role as an industry pioneer in combating telecom fraud.