Every moment in healthcare carries weight. Every delivery, every package, and every vial can change the course of a patient’s life. BioTouch understands that the true measure of impact is not just in what is delivered but how, when, and with what level of care it reaches its destination. By combining innovation, precision, and an unwavering commitment to quality, BioTouch has emerged as a transformative force in global healthcare logistics, streamlining the complex supply chains that healthcare providers depend on.

BioTouch is a fully integrated partner for healthcare providers and laboratories worldwide. It replaces the inefficiencies of multiple vendors with a single, unified solution that spans medical kitting, supply distribution, printing and promotional services, advanced technology, temperature-controlled logistics, and last-mile delivery. This integration empowers organizations to focus on patients while BioTouch handles the intricate choreography of supply chain management.

The company’s vision is clear: to become the most trusted provider of healthcare kitting and specialty logistics globally. Guided by ethics, accountability, and patient-centricity, BioTouch has built a culture where quality is non-negotiable and every action is designed to enhance healthcare delivery.

Why BioTouch Leads the Way

What sets BioTouch apart is its ability to solve the pain points that often hinder healthcare logistics. Scalability challenges, lack of visibility, dependency on multiple vendors, stockouts, and storage limitations are all addressed through BioTouch’s comprehensive solutions. The company leverages cutting-edge technology, international capabilities, and workflow optimization to deliver consistent quality, operational insight, and measurable cost savings. By providing a single source of truth, BioTouch empowers healthcare organizations to operate with confidence and agility.

Every decision at BioTouch is guided by integrity, innovation, and a commitment to patients, customers, and employees. The company believes in one-team collaboration, accountability, and data-driven improvement. Its combination of advanced kitting, temperature-controlled logistics, and integrated command capabilities ensures that every supply chain movement contributes directly to patient safety and healthcare excellence.

Leveraging Life-Saving Solutions and Services

Medical Kitting: Central to BioTouch’s offerings is its expertise in medical kitting. The company produces both standard and fully customized medical kits in-house, ensuring every package is precise, ready for immediate use, and aligned with the unique needs of healthcare teams. By removing the risk of errors and streamlining preparation, BioTouch allows medical professionals to dedicate their energy to patient care instead of supply chain challenges.

Courier Solutions: Speed and accuracy are critical in healthcare logistics. BioTouch’s global courier network uses state-of-the-art GPS technology to optimize delivery routes, guaranteeing that each shipment arrives on time and intact. Real-time tracking and comprehensive data reporting provide transparency and peace of mind, turning every delivery into a dependable extension of patient care.

Temperature-Controlled and Biostorage Logistics: For sensitive medical materials, temperature fluctuations can be catastrophic. BioTouch’s advanced temperature-controlled logistics and biostorage solutions ensure biological samples, vaccines, and other critical materials remain in optimal condition. By safeguarding these assets, BioTouch protects not only the materials themselves but the patients whose lives depend on them.

Printing and Promotional Services:  BioTouch extends its expertise to printing and promotional services, helping healthcare organizations convey vital information effectively. From patient education materials to marketing and promotional products, BioTouch ensures that healthcare institutions communicate with clarity, professionalism, and impact.

Sourcing and Inventory Management: Stockouts, overstocking, and inventory inefficiencies are major obstacles in healthcare. BioTouch resolves these challenges with smart, web-based inventory management and automatic replenishment systems. Organizations gain visibility, predictive insights, and control over their supplies, ensuring smooth operations without the distraction of manual oversight.

Logistics Command Center: BioTouch’s Logistics Command Center centralizes critical operations, from courier scheduling and route optimization to real-time tracking and sample reconciliation. By consolidating oversight into one hub, the company transforms complex healthcare logistics into a seamless, coordinated process. This level of organization reduces errors, accelerates delivery, and strengthens overall efficiency, directly supporting better patient care.

Shaping the Future of Healthcare Logistics

Healthcare is evolving, and BioTouch is evolving with it—setting new benchmarks for precision, efficiency, and trust in medical logistics. By blending technology, expertise, and an uncompromising focus on quality, BioTouch enables healthcare providers to deliver better outcomes, faster services, and improved patient experiences. BioTouch redefines what healthcare logistics can achieve, transforming supply chain management into a force for positive impact across the globe.

Partnering with BioTouch means gaining a ally committed to your success, where every service contributes to better outcomes for patients everywhere. As healthcare continues to evolve, companies like BioTouch remind us that true progress lies in the seamless integration of care, technology, and dedication—ensuring a healthier tomorrow for all.

Robert Coyle | CEO

Robert Coyle joined BioTouch as an executive with deep healthcare and logistics experience. He most recently served as Senior Vice President, Global Head of Healthcare for Kuehne+Nagel, leading a global team dedicated to healthcare customer, where he oversaw a network of over 250 operations moving pharma, vaccines, medical devices, and other healthcare products to over 95% of the globe. His inner knowledge of the healthcare sector comes from his tenure at GlaxoSmithKline, during which time he held positions of increasing responsibility, culminating in leading the North American Supply Chain and Global Logistics as Vice President.

“We help healthcare and life science organizations bring clarity to chaos with results-driven solutions that improve the way patient care is delivered.”