Not so long ago, the idea of budgeting and planning around technology expenses was not as important as today; the costs were a lot simpler and did not involve monthly fees, pay-per-use or multiple tiers of charges. Today, tracking technology expenses has quickly become necessary in order to invest in new initiatives and keep operational costs in check. However, while we don’t have to look so far back to retrace the beginnings of Telecom Expense Management (TEM), it’s an ever-evolving field. Telecom and mobility were the first type of communication technology that needed tracking because of its cost structure and its widespread use across businesses. The tech industry is constantly changing, and technology expense management is transforming with it, which means that the market regularly has to adapt to innovations and modernization.

vCom Solutions is a Telecom Expense Management Firm that helps multi-site companies reduce and manage their communication costs. It centralizes and streamlines administration throughout the IT lifecycle, including management of procurement, inventory, usage, tickets, and invoices. Its cloud-based services are available on any device. vCom Solutions is a Telecom Expense Management Firm that helps multi-site companies reduce and manage their communication costs. IT teams use vCom to simplify planning, procurement, operations, and expense management throughout the technology lifecycle. Save money, save time, and gain insight into any network, mobile, cloud, collaboration, hardware, or SaaS technology.

vCom helps with everything from order management to invoice processing, so you can focus on getting work done. Supporting all technologies including Cloud, SaaS, mobile, hardware, networks, and collaboration. It centralizes and normalizes across locations and vendors.

Primary TEM Services and Solutions Offered

Project Management: vCom’s 24/7/365 help desk is available to help manage all the IT services. The team of experienced engineers and specialists is versed with the various technologies and armed with the best tools including e-bonding to some providers’ systems, direct access to provider portals, and escalation lists which are updated regularly to ensure timely escalation when needed most.

Carrier Management: Its team of provision service providers works closely with carrier resources to scrub and accurately submit all orders. They drive escalations to ensure accuracy and timely delivery of services you procure. From verifying technical specifications to validating product compatibility with your equipment, its team focuses on ensuring the success of your deployments.

Testing and Deployment: The team of experienced engineers works closely with your IT staff and the service provider engineering resources to test and cut over new services. Its staff follows rigorous testing protocols to ensure that the new services work as ordered and meet your business requirements.

AP Integration: The Professional Services team will work with your Accounts Payables team and your ERP provider to build a custom-file that matches your AP System requirements. No longer manually upload charges by cost center; the AP File is created within moments of the invoice being loaded into vManager, and can be easily delivered to your AP system.

Invoice Audit and Dispute: vCom’s expert resources will audit your monthly invoices against contracted rates and account activity, and manage any ensuing disputes on your behalf. The team of cost assurance specialists has collected millions of dollars and shielded customers from thousands of disputes which plague invoices on an annual basis.

The Visionary Leader at the Helm of vCom Solutions

Gary Storm is the President, Founder, and Chief Executive Officer of vCom Solutions. In 2005, vCom Solutions was ranked as the #1 Fastest Growing Private Company in the San Francisco Bay Area. In 2006, vCom was ranked as the 51^st Fastest Growing Company in the United States (Entrepreneur Magazine).

Mr. Storm has worked in the telecommunications industry for more than 15 years. Prior to founding vCom Solutions in 2001, Gary was the former President and CEO of Networld Communications. Gary was instrumental in shaping Networld into one of the leading next generation voice and data equipment providers in the country. Under his leadership Networld made the Inc. 500 list as the 62nd fastest growing private company in America. He successfully led Networld’s second round of funding that enabled Networld to introduce its Hosted IP Telephony service, which was later spun off into a separate company, CallTower. Prior to Networld Communications, Gary held sales positions with Nortel Networks and Williams Communications.

He is on the Board of Directors for Junior Achievement of Northern California and also The First Tee of the Tri Valley. He is also on the Board for COMPTEL. Mr. Storm received a Bachelor of Arts degree from UC Berkeley.

“We’re revolutionizing how technology expenses are managed. We’ve been leading this quiet revolution for 19 years, delivering the products, platform, and people to manage our customers’ business technology and deliver visibility, control, and cost savings.”