Home Technology Artificial intelligence 5 Benefits of Using AI in Empl...
Artificial Intelligence
CIO Bulletin
07 August, 2024
Employee training programs allow professionals to acquire the right skills to perform their jobs well. Their significance can't be denied, with Statista records showing that the average learning and development spending per employee reached $1,220 in 2022.
Considering how fast the workforce landscape evolves in the digital age, a blanket approach just won’t cut it. That’s why integrating artificial intelligence (AI) into traditional learning management systems (LMS) can make them even more powerful. AI revolutionizes the way employees acquire, adapt, and apply their knowledge in daily tasks.
Here’s how to use an AI-powered learning platform to train your employees to excel. We’ll discuss the benefits and some potential challenges to consider to ensure a successful LMS implementation.
Key Benefits of an AI LMS
AI learning platforms are types of software that use AI, allowing you to create, deliver, and manage training for various learner types. Several products are available on the market, with top AI learning platforms allowing you to seamlessly create impactful training content. This boosts learner engagement and can provide you with valuable, comprehensive data analytics solutions to further optimize your training program.
1. Personalized Learning Paths: Tailor Training to Individual Needs and Learning Habits
Machine learning (ML) algorithms are at the core of every AI LMS. These can personalize learning paths by analyzing factors such as training styles, individual performance, and skill gaps.
Using adaptive learning, this tool can adjust the module’s difficulty based on an individual’s skill level. For instance, a sales representative who aces customer service will be assigned more complex training modules. Meanwhile, new hires struggling with new company regulations can access additional training sections during their onboarding. This ensures your staff acquires the relevant skills according to their needs.
2. Enhanced Engagement: Motivate Employees with Interactive Tools
Online learning platforms feature generative AI tools that let you develop meaningful and interactive content. Course creation often incorporates everything from virtual reality and augmented reality simulations to gamification elements and chatbots. All are powered by natural language processing (NLP), resulting in a more engaging learning environment.
Gamification, for instance, allows you to incorporate points, badges, and leaderboards into training, turning learning into a rewarding and motivating experience. As a result, users retain information and develop practical skills better, making it an effective learning model.
Organizations have been integrating game-based learning in training in recent years. Its adoption in the workplace has a compounded annual growth rate (CAGR) of 53.4%, improving learners’ performance by 17% and increasing engagement rates by 50%.
3. Real-Time Feedback: Provide Learners with Immediate Assessments
As with other ML models, one of the standout features of AI is its ability to process continuous data. This means it can provide ongoing feedback and assessments based on a student’s understanding of the topic.
Learners receive immediate personalized feedback on their training performance, which reinforces learning by affirming the right answers and correcting mistakes on the spot. An integrated AI tutor or virtual coach can also offer pointers during simulations or generate answers to complex training assessments in real-time.
4. Scalability: Efficiently Train a Growing Number of Employees
Traditional in-person training saps organizational resources and limits the number of people who can attend at a time. However, this isn’t an issue with an AI LMS. Operating on a cloud-based infrastructure, these learning solutions allow you to provide the same training to hundreds of employees simultaneously, ensuring consistency across the organization.
The scalability of AI learning platforms also makes them a cost-effective solution. Companies can optimize their training budget more effectively without worrying about costly training expenditures.
5. Data-Driven Insights: Improve Training with In-Depth Analytics
It’s estimated that the half-life of a skill stood at 26 years just a few generations ago. Current conditions significantly reduced it to about 4.5 years. This means today’s employees need to upskill about five times faster.
Investing in AI learning platforms ensures that your training programs remain relevant to the ever-changing workforce requirements. These platforms can collect data on your staff’s progress and analyze training effectiveness.
In essence, AI lets you understand what’s working and what’s not; these insights help guarantee that your team receives the most relevant training possible. Some platforms also employ predictive analytics to study trends and future skills demands so you can develop training programs to stay ahead of the curve.
Implementation Challenges to Consider
The benefits of AI in training are undeniable. However, there are some hurdles we need to address so that you can make the most of it.
Cost and Implementation Complexity
The initial investment for acquiring an AI LMS can be significant. Integrating them with existing training infrastructure might also require specialized technical expertise. To minimize costs and maximize return on investment (ROI), you should consider cloud-based solutions. You can start small by implementing a pilot training program within a specific department to assess its value before a full-scale rollout.
Data Privacy and Security
Companies must ensure that team member data is collected, stored, and used responsibly. Your AI platform must adhere to relevant data privacy regulations to maintain user trust and legal compliance. That said, make good use of encryption, access controls, and regular security audits to safeguard data from unauthorized access.
AI can also strengthen cybersecurity with its advanced threat detection capabilities on top of automating recurring security-related tasks.
Human Expertise Remains Crucial
AI excels at delivering training, but human subject matter experts are still essential for creating high-quality and accurate training materials. They also remain invaluable for providing personalized support and guidance. So, leverage them for mentoring, coaching, and more complex training needs.
A Transformative Future for Learning
AI offers numerous benefits to make your knowledge and skill development programs more effective. Embracing an AI LMS means you can provide employees with a personalized learning experience—empowering your team and company to thrive in today’s dynamic workplace.
However, your own insights remain crucial in shaping the future of learning and development for your employees. So, start exploring what the top AI learning platforms can do for you today to enhance your training program as early as tomorrow.
References
1. ‘Average spend on workplace training per employee worldwide from 2008 to 2022’. Source: https://www.statista.com/statistics/738519/workplace-training-spending-per-employee/
2. ’39 Interactive Learning Statistics: 2024 Data, Trends & Predictions’. Source: https://research.com/education/interactive-learning-statistics
3. ‘Humanics: a way to robot-proof your career? Source: https://www.bbc.com/worklife/article/20190127-humanics-a-way-to-robot-proof-your-career?