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Chatbots
CIO Bulletin
11 October, 2025
Epaathsala applies AI-powered chatbot ERP into the higher education sector, modernizing workflows, elevating learning and compliance, and empowering students across the Indian institutions and universities.
Epaathsala, owned by the Times of India Group, based in India, is a new open-source ERP and accreditation system with a chatbot that is meant to revolutionize higher education. The platform makes workflows automatic, including administration and academic participation in studying, allowing the institution to work more effectively and be compliant with regulatory standards that are driven by AI.
One of the specifics is the chatbot interface in the form of conversation, which helps users navigate through complicated procedures and also makes entering data simpler and less prone to mistakes. More than 50 modules are also incorporated within the system, including admissions, alumni relations, learning management and accreditation compliance.
The platform has an AI teaching assistant, which is able to produce course materials, assignments and assessments corresponding to each level of learning of students. The advanced LMS offered by Epaathsala includes adaptive learning, video and quiz building, and optimization of the schedule. Interfaces of chatbots make the system easier to access because educators and administrators can more easily achieve interaction.
Based on the open-source model, Epaathsala has offered a free basic download with options of free hosting and paid premium support and complete installation support, training, and consultancy. The students also get empowered through the AI Mentor app, which provides global learning, reskilling, and internship opportunities in different industries.
"Epaathsala transforms institutions from data management to intelligent decision-making," stated Intelligence Founder Suman Nandy. "As the plans for international expansion are being continued, the platform tries to transform the process of academic governance at a worldwide level by implementing AI technology and introducing effective education management."