As businesses strive to keep up with rapid technological advancements, finding the right expertise and talent has become more critical than ever. Whether it's developing cutting-edge software, embracing automation, or optimizing digital processes, companies need agile, reliable partners to help them navigate these challenges. The demand for adaptable, skilled tech teams has grown, and organizations are seeking efficient, cost-effective solutions to scale their operations and stay ahead in the global marketplace.

This is where Giga IT steps in as a leading player in nearshore software development, bridging this gap for over 15 years. By connecting top-tier tech talent from Latin America with global companies, Giga IT helps businesses tap into the expertise they need to drive innovation and growth. Whether it’s augmenting a team with skilled developers, building fully agile dedicated tech teams, or managing software projects from start to finish, Giga IT provides solutions tailored to meet each client’s unique needs.

Operating across Brazil, Argentina, Mexico, Colombia, and the United States, Giga IT’s team of over 300 experts is committed to delivering technological excellence through flexible engagement models, ensuring businesses have the right tools to thrive in today’s competitive landscape.

At CIO Bulletin, we had the great privilege of interviewing Eduardo Gonzalez Alcazar, the CEO of Giga IT. He shared valuable insights into how his company, with a dedicated team of skilled experts, is committed to turning clients’ visions into reality by leveraging flexible outsourcing models.

Interview Highlights

Giga IT has been a key player in nearshore software development, connecting top-tier Latin American talent with global companies. What mission inspired the founding of Giga IT, and how has that mission evolved over the past 15 years?

We are inspired by technology helping people and businesses and the power of Latin American talent in the innovation ecosystem. Giga IT was founded with the mission of bridging the gap between highly skilled Latin American talent and global companies seeking cost-effective, innovative solutions. We envisioned creating a platform where world-class developers and engineers from LATAM could thrive in global projects while contributing to the technological advancement of both regions. Over the past 15 years, this mission has evolved in line with the rapid changes in the tech landscape. We’ve expanded our focus to include emerging technologies like artificial intelligence, automation, and data science, while staying committed to our core values of innovation, excellence, and sustainable growth.

Could you give us a comprehensive overview of the key products and services that Giga IT currently offers?

Giga IT specializes in custom software development, offering services that span the full spectrum of industries. Our core offerings include mobile app development, data science solutions, AI-driven applications, and automation tools. Additionally, we provide nearshore staffing, connecting North American companies with top talent from LATAM, allowing them to scale their teams efficiently. We also support cloud migration, DevOps services, and comprehensive digital transformation strategies tailored to meet the evolving needs of our clients.

With 99% client retention across 30 countries, what do you believe sets Giga IT apart from other nearshore software development firms in terms of both talent and innovation?

What sets Giga IT apart is our unwavering commitment to client success and our deep understanding of the industries we serve. We don't see ourselves as just a service provider; we consider our clients strategic partners, and our approach is rooted in "growing together." We actively immerse ourselves in our partners' projects, ensuring that not only is the solution delivered, but also that their business goals are achieved—whether that's reducing costs, optimizing ROI, or driving innovation. Our recruitment process ensures we onboard only the top 1% of talent in Latin America, and our focus on continuous learning means our teams stay at the forefront of the latest technologies. This holistic approach, combined with exceptional communication, cultural alignment, and a drive to add value, allows us to build long-term, trusted relationships that thrive.

Data science is crucial for making strategic business decisions. Can you elaborate on how Giga IT approaches data analysis to empower clients with actionable insights, and how this capability contributes to their long-term success?

At Giga IT, we see data as the key to unlocking business potential, and being data-centric is embedded in our DNA. Data drives everything we do—internally and externally. Within our organization, data is as essential as breathing; every department relies on Business Intelligence models to make informed, data-driven decisions daily. When working with clients, we take the same approach. We collaborate closely to understand their unique challenges and objectives, designing custom data pipelines that enable them to fully harness the power of their data. Our data science team specializes in predictive analytics, machine learning, and advanced visualization techniques, empowering businesses to identify trends, optimize processes, and forecast outcomes with precision. By providing clear, actionable insights, we ensure clients can make strategic decisions that contribute to both immediate and long-term growth.

Your mobile app development services focus on both Android and iOS platforms. Can you share your approach to delivering seamless user experiences across both platforms with a single codebase?

Our mobile app development approach emphasizes efficiency and quality. Using cross-platform frameworks like React Native and Flutter, we deliver consistent user experiences across Android and iOS with a single codebase. This approach accelerates development, reduces costs, and ensures seamless performance and design tailored to users' needs.

One of the projects we are most proud of is collaborating with one of New Jersey's largest non-profit healthcare systems to create a digital solution to improve patient experiences. By integrating AI, we developed a tool that allows children to communicate symptoms through music and utilized OCR and EPIC for accurate data migration and tracking of medical samples. The results? Fifty percent faster patient response times, enhanced and engaging communication with younger patients, and improved accuracy in diagnoses and sample tracking through digitalization.

This combination of cross-platform development and healthcare innovation illustrates our commitment to creating impactful digital solutions.

The rise of artificial intelligence is reshaping industries worldwide. How is Giga IT leveraging AI to enhance its service offerings, and what exciting AI-driven solutions are you currently developing?

Artificial intelligence is at the core of many of our latest innovations. At Giga IT, we leverage AI not only to enhance our service offerings but also to deliver measurable results for our clients.

In general, companies that are leaders in using artificial intelligence (AI) see an average ROI of 4.3%, while businesses just starting in this field experience a much lower return, around 0.2%. The most common benefits include improvements in productivity, customer satisfaction and retention, operational cost reductions, and the creation of new products or services.

A study showed that the sectors benefiting the most from AI implementation are customer service (74%), IT operations (69%), and strategic decision-making (66%). Additionally, the investment payback period for more mature companies tends to be 1.2 years, compared to 1.6 years for beginner companies.

In our experience in manufacturing, for example, AI-powered vision systems are reducing workplace accidents by 25%, while also boosting quality control efficiency by 40%. This not only protects workers but also minimizes downtime and enhances product consistency.

As Giga IT continues to grow, what are your long-term goals for the company, and how do you plan to further enhance your reputation as one of the most innovative companies to watch?

Our long-term vision is to remain at the forefront of technological innovation, positioning Giga IT as a leader not only in Latin America but also in the United States. We are committed to expanding our footprint in key markets while continuing to push the boundaries of AI, machine learning, and data-driven solutions. Innovation and transformation are at the core of the value we deliver, and as we grow, we will keep investing in our talent to ensure our teams are pioneers of the next wave of technology. By fostering a culture of continuous improvement and keeping client success at the heart of everything we do, we aim to solidify our reputation as a trusted partner for transformative digital solutions on a global scale.

The Stalwart Leader at the Helm of Giga IT

Eduardo Gonzalez Alcazar, the CEO of Giga IT, is a transformative leader dedicated to shaping the future of technology through innovative ideas and visionary strategies. With over 15 years of experience in the tech industry, Eduardo excels at developing solutions that not only tackle present challenges but also anticipate future opportunities. His commitment to excellence and forward-thinking approach positions Giga IT as a key player in driving technological advancements and empowering businesses worldwide.

“At GIGA IT, we’re more than just a technology provider—we are strategic partners, revolutionizing the way businesses connect, innovate, and grow. We will lead the charge in expanding our market presence, developing breakthrough technologies, and building lasting relationships that fuel progress.”