Cio Bulletin
Leadership isn’t about following trends—it’s about setting them. Few embody this principle more than Tom Signorello, the visionary CEO steering Pomeroy to the forefront of technological transformation. As the driving force behind one of the industry’s most dynamic technology solutions providers, Signorello brings over 25 years of expertise in turning strategy into impact. His leadership has become synonymous with innovation, growth, and client success—shaping a future where businesses don’t just adapt, but lead.
A Leader Forging New Paths: Tom Signorello’s Visionary Journey
Tom Signorello’s ascent to the role of Chief Executive Officer at Pomeroy is a testament to his ability to blend strategic acumen with a passion for innovation. With a career rooted in the technology solutions, services, and software industries, Signorello has consistently demonstrated an uncanny ability to steer organizations toward profitability while fostering cultures of collaboration and creativity. His leadership philosophy, grounded in a customer-first mindset, has earned him a reputation as a trusted thought leader who doesn’t just adapt to change but drives it.
Before joining Pomeroy, Signorello left an indelible mark on several high-profile organizations. As CEO of PlanSource, a benefits engagement software company, he achieved remarkable growth, increasing bookings by 20% annually and boosting EBITDA by an astounding 900% in just two and a half years. His tenure at Arcserve, a data protection software company, culminated in a strategic merger with StorageCraft in 2021, showcasing his ability to envision and execute transformative deals. At OnX Enterprise Solutions, Signorello orchestrated a revenue and EBITDA turnaround, paving the way for its successful sale to Cincinnati Bell in 2017. His earlier roles at Diebold, Unisys, and Xerox further honed his expertise in global operations, managed services, and client engagement.
At Pomeroy, Signorello’s mission is clear: to expand the company’s portfolio, accelerate growth, and amplify client satisfaction. His transformational leadership style empowers teams to push boundaries, embrace innovation, and deliver solutions that resonate with clients’ unique needs. By fostering a workplace culture that celebrates high achievement and collaboration, Signorello ensures that Pomeroy remains a dynamic force in the technology solutions industry. His ability to anticipate market trends and align them with client goals makes him one of the best leaders to watch in today’s fast-evolving business landscape.
Pomeroy: A Partner in Progress
Founded on the principle of enabling businesses to thrive in a connected world, Pomeroy is more than a technology solutions provider—it’s a partner dedicated to driving measurable outcomes. With 3,000 employees, 80% of whom are in technical support roles, Pomeroy brings unparalleled expertise to every project. Operating across 60,000 locations in North America and Europe, the company supports 15,000 secured locations, manages 1.4 million endpoints, and resolves 2.6 million issues annually. Its client-centric approach is reflected in an impressive Net Promoter Score of +70 and a client satisfaction rating of 4.8 out of 5, with 70% of clients maintaining partnerships for over a decade.
Pomeroy’s success lies in its ability to address the critical challenge businesses face: maintaining seamless operations in an increasingly complex digital environment. Whether it’s supporting employees working from home, in offices, or on the go, Pomeroy delivers solutions that keep workforces connected, secure, and productive. By managing the entire technology lifecycle—from assessment and configuration to installation and ongoing support—Pomeroy ensures that businesses can focus on their core objectives while leaving technology challenges in expert hands.
Innovative Solutions for a Connected World
Modern Lifecycle Solutions: Powering Productivity
Pomeroy’s Modern Lifecycle Solutions are designed to streamline the management of endpoint devices, ensuring they are procured, configured, and supported with precision. This holistic approach minimizes downtime and maximizes efficiency, enabling businesses to maintain operational continuity across diverse work environments. By tailoring solutions to each client’s needs, Pomeroy transforms devices into tools that empower employees to perform at their best.
Managed Services: Expertise That Never Sleeps
In a world where technology never stops, Pomeroy’s Managed Services provide round-the-clock monitoring, support, and management. With a team of experts proactively addressing issues, businesses can rely on Pomeroy to keep their systems secure and operational. This service is a lifeline for organizations seeking to mitigate risks and maintain a competitive edge in a digital-first landscape.
Professional Services: Accelerating Success
Pomeroy’s suite of Professional Services is engineered to fast-track business initiatives. From strategic planning to implementation, these services provide the expertise needed to navigate complex technology projects. By aligning solutions with organizational goals, Pomeroy helps clients achieve milestones faster and with greater impact.
Strategic Technical Staffing: Building the Future
Recognizing that people are the heart of any organization, Pomeroy’s Strategic Technical Staffing solutions deliver top-tier talent to meet IT objectives. By optimizing human resources, Pomeroy ensures that businesses have the expertise needed to innovate and grow, creating a foundation for long-term success.
A Vision for the Future
Under Tom Signorello’s leadership, Pomeroy is not just keeping pace with technological advancements—it’s setting the standard for what a technology solutions provider can achieve. By combining innovative solutions with a deep commitment to client success, Pomeroy is redefining the role of technology in business. Signorello’s vision for a collaborative, client-focused, and high-achieving culture ensures that every solution delivered is a step toward a brighter, more connected future.
Meet the Stalwart Leader
Tom Signorello is the Chief Executive Officer of Pomeroy, where he leads the company’s growth, innovation, and client success strategy. With over 25 years in the technology solutions and software industries, Tom is a transformational leader known for driving profitability, fostering high-performance cultures, and delivering forward-thinking solutions. He holds an MBA and BSBA in Finance from Suffolk University’s Sawyer Business School, graduating magna cum laude.