Can Supply Chain Software Finally Fix a Broken System Worth Billions?

Orderful secures $35 million to transform outdated data exchange with AI-powered supply chain technology.

Supply chain software is finally getting the upgrade it desperately needed. Orderful Inc., a California-based startup, just secured $35 million in fresh funding to tackle one of retail's oldest and most frustrating problems.

The company builds artificial intelligence tools that help retailers, suppliers, and shipping companies exchange critical business documents faster and with fewer errors. Koch Disruptive Technologies led this Series C round, with NewRoad Capital also participating. Total funding for Orderful now stands at $85 million.

The Problem Nobody Wanted to Solve

Every time a product moves from a factory to a store shelf, mountains of paperwork follow. These electronic data interchange records contain everything from shipment details to payment terms. The catch? Every major retailer demands these documents in their own specific format.

Getting formats wrong means penalties. Adding a new supplier to a retail network can take weeks of technical setup. For decades, businesses simply accepted this headache as normal.

A Fresh Approach to Supply Chain Technology

Orderful's flagship platform, called Mosaic, uses artificial intelligence to slash onboarding time from weeks down to hours. The supply chain technology also watches for changes in retailer requirements and automatically adjusts documents before they cause expensive compliance failures.

Erik Kiser, Founder and Chief Executive Officer of Orderful, put it honestly: “EDI has been broken for 40+ years. Not because the problem was unsolvable, but because no one was willing to rebuild it from the ground up. With Mosaic, we did.”

As reported by CIO Bulletin, the company claims its tools have already processed over six billion transactions. Businesses using the platform report tenfold reductions in partner onboarding time and significant cost savings.

The fresh capital will fund continued product development, including new features for real-time supply chain monitoring and administrative automation.