Healthcare decisions are rarely simple. For employees and families, understanding benefits, choosing the right provider, and knowing when and where to seek care often feels confusing and exhausting. For employers, offering more benefits to support people can unintentionally create even more complexity, lower engagement, and higher costs. Castlight Health exists to remove that confusion and bring clarity, confidence, and care back into the healthcare experience.

Built on the belief that healthcare should work for people not against them, Castlight Health has spent more than a decade redefining how individuals navigate care and how organizations manage benefits. By combining advanced technology with real human support, the company has created one of the most comprehensive and trusted healthcare navigation platforms in the industry, earning recognition for innovation excellence and measurable impact.

A Company Built to Simplify Healthcare

Castlight Health began with a simple but powerful mission: make healthcare easier to understand and easier to use. Over the years, that mission has guided every evolution of the company. From its early focus on data transparency to its current role as a leader in personalized health navigation, Castlight has consistently anticipated where healthcare is headed and built solutions to meet people there.

Today, as part of the apree health family of brands, Castlight Health serves millions of members across the country. Its platform helps employees understand their benefits, find high quality care, and take meaningful action at the right time. At the same time, it helps employers and health plans manage complex benefits ecosystems more effectively by integrating seamlessly into existing systems and tailoring experiences to different populations.

Castlight’s strength lies in its ability to see the full picture. By integrating billions of health and wellbeing data points from thousands of sources, the company has developed a deep understanding of members, providers, and benefit programs. That foundation allows Castlight to deliver guidance that is not only accurate, but personal and relevant.

Turning Intricacy into Clear Guidance

Navigating healthcare is hard even for people who are actively managing their health. Many employees are confused by their benefits, unsure how to use their health plans, and overwhelmed by too many disconnected options. This confusion leads to delayed care, unnecessary emergency room visits, and missed opportunities for better outcomes and cost savings.

Castlight Health addresses this challenge by cutting through the noise. Its navigation platform acts as a trusted guide, helping members understand their options and connect to the right care at the right time. Instead of leaving people to figure things out on their own, Castlight provides clear pathways and proactive recommendations that make decision making easier.

What sets Castlight apart is its ability to meet people where they are. Members can use a digital app when they want quick answers or self-service, and they can connect with live Care Guides when they need human support. This balance of digital convenience and personal care ensures that no one feels lost in the system.

Personalized Navigation Powered by Intelligence and Empathy

Personalization is at the heart of the Castlight experience. As one of the first digital health companies to invest in machine learning, Castlight built a predictive personalization engine that identifies individual needs and suggests next best actions. Whether someone is managing a chronic condition, seeking preventive care, or simply trying to understand a bill, the guidance they receive is tailored to their unique situation.

Care Guides are central to this approach. These trained professionals act as navigators, advocates, and problem solvers. They help members find in network providers, understand treatment options, avoid unnecessary emergency visits, and coordinate care across multiple services. For members with more complex needs, registered nurse Care Guides provide clinical advocacy, addressing not only medical issues but also social, emotional, and environmental factors that affect health.

This high touch model has delivered real results. Organizations working with Castlight have seen stronger engagement, lower emergency room usage, and a measurable reduction in medical spend over time. Members report high satisfaction and trust, reflected in a strong Net Promoter Score that speaks to the value of feeling supported rather than overwhelmed.

A Connected Ecosystem of Care and Benefits

As the digital health landscape expanded, Castlight Health recognized that more point solutions alone would not solve engagement challenges. Instead, it focused on integration and curation. The platform brings together diverse benefits and digital health programs into a single, unified experience, making it easier for members to discover, access, and use the support available to them.

Beyond navigation, Castlight connects members directly to care through a broad ecosystem of services. These include advanced primary care, virtual urgent care, behavioral health support, health coaching, weight management programs, diabetes education, and nutrition education. Each offering is designed to work together, supported by shared data and coordinated guidance, so members experience continuity rather than fragmentation.

Clinical excellence is a priority across all programs. Castlight’s health assessments meet nationally recognized standards for quality and accuracy, and the company continues to expand its clinical capabilities to support preventive care, chronic condition management, and long term wellbeing. The result is a healthcare experience that feels coordinated, proactive, and deeply personal.

Driving Sustainable Value for People and Organizations

Castlight Health delivers value on multiple levels. For members, it creates confidence and clarity, helping them take control of their health journeys. For employers and health plans, it drives smarter use of benefits, stronger engagement, and sustainable cost management. By guiding people toward preventive care and appropriate treatment, Castlight helps reduce unnecessary spending while improving outcomes.

The company’s impact reflects a broader commitment to innovation excellence. Rather than chasing trends, Castlight focuses on solving real problems with thoughtful design, strong data, and human empathy. Its ability to blend technology with personal support has redefined what healthcare navigation can be and set a new standard for the industry.

“From pioneering digital health for over a decade to now offering the industry’s most comprehensive navigation solution, Castlight Health simplifies healthcare for millions.”