CIO Bulletin
From the instant a private aircraft touches down, the experience begins. It extends far beyond the runway, encompassing every element that makes travel seamless, safe, and memorable. At Hélibellule FBO, located at Montreal-Mirabel International Airport, this philosophy defines their approach. With a perfect blend of operational expertise, personalized service, and a deep respect for the unique needs of each client, Hélibellule has transformed the notion of fixed-base operations into a hallmark of excellence.
A Legacy of Vision and Expertise
Founded in 2007 by renowned helicopter pilots and business visionaries Valérie Delorme and Sylvain Robitaille, Hélibellule quickly established itself as a leader in private aviation services. Delorme’s unique combination of tourism training and aviation expertise, complemented by her designation as operations manager by Transport Canada in 2009, set the stage for the company’s commitment to operational precision and exceptional client service.
Strategically located minutes from downtown Montreal, the Laurentian tourist region, and just an hour from Mont-Tremblant, Hélibellule sits at the intersection of work, culture, and leisure. Its location offers unparalleled convenience while fostering a welcoming, personalized environment—a true reflection of the Québecois warmth that distinguishes the company.
Redefining Client Experiences in Private Aviation
At Hélibellule, the mission is clear: to deliver a unique, enjoyable, and safe experience to every passenger, crew member, and aircraft operator that engages with the FBO. From spacious, light-filled public areas to private functional lounges, every space is carefully designed to balance comfort, efficiency, and sophistication. Clients experience a seamless journey where every service is tailored, and every expectation is anticipated.
Passenger Services: The moment passengers arrive, Hélibellule’s dedicated team takes charge, ensuring that every need is met with professionalism, discretion, and warmth. Executive travelers enjoy a full suite of services, including reservations support, on-site customs clearance, and air and ground transportation, alongside bespoke experiences such as conference room access, curated lounges, and limousine services. Special events, culinary arrangements, and personal requests are managed meticulously, turning each visit into a moment of comfort and distinction.
Hélibellule understands that private travel is about more than transportation—it’s about delivering a sense of peace, luxury, and reliability that allows passengers to focus on their purpose, whether business or leisure.
Crew Services: As pilots themselves, Delorme and Robitaille recognize the vital role that crew well-being plays in operational excellence. Hélibellule offers crew-exclusive spaces that prioritize rest, preparation, and relaxation, ensuring that every team is ready to perform at their best. Communication tools, lounge areas, and support services are designed with an intimate understanding of aviation demands, creating an environment where crew members feel valued, respected, and empowered.
Aircraft Services: Hélibellule’s commitment extends to aircraft operations, providing certified ground services that cater to every size and type of aircraft. From leisure planes to corporate jets, the FBO offers spacious platforms, parking solutions, and secure heated hangars. Fueling, de-icing, and technical support are handled with precision, ensuring that each aircraft is prepared for departure under optimal conditions. By combining technical expertise with attentive service, Hélibellule safeguards the aircraft as meticulously as it does the people aboard.
Cargo and Technical Stopovers: Beyond passengers and aircraft, Hélibellule specializes in handling light cargo and technical stopovers with the same dedication to quality. Every operation is executed with attention to detail, ensuring that logistical demands are met seamlessly and efficiently. This level of care extends the FBO’s reputation as a trusted partner for international operators who rely on consistent, reliable, and safe services.
A Philosophy Rooted in Excellence and Community
At the heart of Hélibellule’s approach is a philosophy that balances operational precision with humanized service. The company not only strives to provide an outstanding experience for every client but also aims to contribute meaningfully to the economic growth of Greater Montreal and the Laurentians. By reinforcing its added value, distinct personal touch, and commitment to community collaboration, Hélibellule positions itself as both an industry leader and a socio-economic driver.
The company’s reputation for discretion, warmth, and professionalism resonates with regional and international clients alike. Every interaction, whether a simple inquiry or a complex multi-leg journey, reflects the core values of reliability, safety, and a personalized human touch.
Setting the Standard in Private Aviation
Hélibellule FBO exemplifies the future of private aviation services. By blending world-class facilities with a deeply personal approach, the company elevates each aspect of travel into an experience defined by excellence. Passengers, crew, and aircraft operators alike benefit from a seamless journey where safety, efficiency, and comfort converge in every detail.
As the aviation industry continues to evolve, Hélibellule remains a steadfast beacon of innovation, care, and operational mastery. From luxurious passenger lounges to expertly maintained aircraft, every service is a testament to the company’s dedication to exceeding expectations. It is a standard built not merely on infrastructure or logistics but on a profound understanding of the human element in aviation.
Valérie Delorme | Co-founder and President