Founded in 2012, Unicommerce has risen to become India’s leading SaaS platform for e-commerce transaction processing, dominating the sector with its robust solutions. As the top choice for managing e-commerce operations, Unicommerce serves a diverse range of brands, sellers, and logistics providers, ensuring seamless operations from inventory management to customer service.

Unicommerce offers a comprehensive suite of products designed to be the central hub of e-commerce fulfillment. This suite helps businesses streamline their processes, including inventory management across multiple locations, order processing from various online and offline channels, and handling returns and invoicing. Additionally, it supports shipment tracking, payment reconciliation, and compliance with taxation and regulatory requirements.

The platform’s flexibility makes it suitable for businesses of all sizes and sectors, both online and offline. It plays a critical role in the supply chain, helping clients manage every aspect of their post-purchase e-commerce journey. Key features include warehouse and inventory management, multi-channel and omni-channel retail management, and the seller management panel for marketplaces. Recent additions like UniShip and UniReco further enhance its capabilities.

Unicommerce’s impressive growth is evident in its performance metrics, with over 850 million annual transactions processed, 3,600+ clients, 8,300+ managed warehouses, and 2,900+ stores as of June 2024. This solidifies Unicommerce's position as a pivotal player in the e-commerce space, committed to driving efficiency and success for its clients.

Unicommerce's Adaptive Warehouse Management System

Unicommerce’s Warehouse Management System (WMS) is designed to meet the dynamic needs of modern retail and e-commerce businesses. From receiving goods to delivering packages to logistics partners, Unicommerce streamlines warehouse operations in a paperless environment, ensuring efficiency and accuracy every step of the way.

Why Unicommerce Stands Out?

With a robust track record managing over 8,300 warehouses and 2,900 stores, Unicommerce is a recognized leader in warehouse management. Its cloud-native SaaS platform is built for scalability and adaptability, making it ideal for businesses of any size. The system has been acknowledged in the Gartner Magic Quadrant and received accolades as the best supply chain/warehouse management solution of 2023.

A Dynamic Approach to Warehouse Management

Unicommerce’s WMS goes beyond basic stock location and level management. It offers a comprehensive solution that centralizes critical tasks in an omnichannel retail environment. Key features include automatic maintenance of healthy stock levels, strategic location allocation across multiple warehouse sites, and automated purchase management. The system also efficiently routes and tracks shipments to ensure smooth operations.

Smart and Integrated Resource Management

Unicommerce’s WMS excels in handling the complexities of various e-commerce businesses, providing:

• Quick Inventory Dispatch: Accelerate order processing and dispatch with minimized stock-picking times.
• Complete Inventory Visibility: Gain actionable insights into inventory across stores and distribution centers, enhancing customer service.
• Efficient Clearance of Aging Inventory: Utilize stock rotation methods like FIFO and FEFO to optimize warehouse space and manage older inventory effectively.
• Fast Sorting and Packing: Employ pigeonhole sorting for individual shipments and bundled sorting for bulk orders. Each item is meticulously packed, weighed, and labeled, with shipping labels readily available.

Optimized Manifest and Shipping

Orders are efficiently auto-allocated to shipping based on configurable rules. Warehouse teams can print detailed manifests for logistics partners, outlining orders and delivery locations to ensure precise and timely delivery.

Unicommerce’s WMS empowers businesses to manage their warehouse operations with exceptional efficiency, precision, and adaptability, transforming their e-commerce fulfillment and supply chain processes.

Integrated Supply Chain for Smoother E-Commerce Operations

Unicommerce’s platform offers a powerful solution for streamlining your e-commerce operations through seamless plug-and-play integrations. This integration framework effortlessly connects critical components of your supply chain, including apps/websites, marketplaces, logistics service providers, POS systems, and financial/ERP systems. This ensures automated data exchange and a more cohesive operational flow.

Achieve Efficiency with Result-Driven Integrations

Unicommerce delivers robust e-commerce API integrations with major platforms like Amazon, Flipkart, Myntra, Noon, Lazada, Shopify, and Magento. It also connects with leading logistics providers such as Delhivery, FedEx, Blue Dart, and DTDC, as well as financial and ERP systems including SAP, Oracle, Tally, and Microsoft Dynamics Navision.

Optimize Operations and Reduce Costs

With Unicommerce’s advanced integrations, you can effectively bridge gaps between inventory management, sales, shipping, returns, and accounting. This not only enhances operational efficiency but also helps in reducing overall costs by automating data exchange and ensuring smooth, real-time updates across all systems.

Unicommerce’s integrated supply chain solutions empower businesses to achieve streamlined, efficient, and cost-effective e-commerce operations, paving the way for growth and success in the digital marketplace.

About | Kapil Makhija

Kapil Makhija is the Managing Director and Chief Executive Officer of Unicommerce. He holds a bachelor’s degree of technology in computer science and engineering from the Indian Institute of Technology, Delhi. He also holds a post graduate diploma in management from the Indian Institute of Management, Bangalore. He was previously associated with A.T. Kearney Limited, Oracle India Private Limited and Qwest Software Services. He is responsible for the growth planning and business execution of Unicommerce and heads the technology and corporate functions of the company.

“Our comprehensive suite of solutions is designed to drive growth, streamline operations, and empower businesses to thrive in a dynamic digital marketplace.”