RoundAssist shines as a leader in IT and business process outsourcing, offering innovative and reliable services that help businesses thrive in today’s fast-paced, competitive world. With a wide range of tailored solutions, RoundAssist is committed to ensuring that each client’s unique needs are met with precision and care.

At the core of RoundAssist’s success is a simple philosophy: the right people, in the right roles, with the right tools, lead to success. They’ve taken the complexity out of the process, providing expert support from start to finish, making it easy for businesses to achieve their goals without the stress.

RoundAssist’s team of experienced professionals takes the time to fully understand each client’s vision and goals, developing customized solutions that fit perfectly. Whether it’s the initial brainstorming or final execution, they’re by their client’s side every step of the way, making sure the journey is smooth and efficient.

Built on a foundation of transparency, communication, and quality, RoundAssist ensures that every project receives focused attention from a dedicated team, carefully managed to deliver outstanding results. With RoundAssist leading the charge, businesses can stay focused on what they do best, confident that their technical needs are in trusted hands.

Dedicated Support Partner

RoundAssist prides itself on offering unparalleled support services, available 24/7 to cater to the diverse needs of businesses worldwide. With a team of experienced agents strategically located across the globe, RoundAssist ensures that clients receive top-notch assistance tailored to their specific requirements.

Comprehensive Customer Support Solutions

RoundAssist recognizes the significance of every customer interaction and strives to deliver exceptional customer support services. Whether through voice or email channels, their team of proficient agents is adept at providing efficient help desk services. Equipped with pre-made templates and relevant resources, they promptly address customer inquiries, ensuring satisfaction at every touchpoint.

Expert Technical Support at Your Fingertips

Technical challenges can arise at any moment, and RoundAssist is prepared to tackle them head-on. Their expert agents possess the necessary qualifications and technical expertise to handle even the most complex issues. With a specialized team allocated to each organization, RoundAssist ensures swift resolution and uninterrupted operations.

Empowering Sales Through Support

Beyond providing information, RoundAssist's sales support team takes customer engagement to the next level. Trained to approach interactions from a sales perspective, these agents excel at nurturing leads and guiding customers towards informed purchase decisions. With a focus on continuing conversations and fostering meaningful connections, RoundAssist drives sales success for its clients.

Elevating Business with AI-Driven Data Solutions

Unlock the potential of artificial intelligence (A.I) to revolutionize your business operations and decision-making processes. Round Assist offers cutting-edge A.I-driven insights designed to provide real-time business intelligence, giving your organization a competitive edge in today's dynamic landscape.

Real-Time Business Insights

Experience the power of A.I in compressing and analyzing vast volumes of data within minutes, providing you with actionable insights that were previously out of reach. Stay ahead of the curve with predictive analytics capabilities, enabling your organization to anticipate market trends and make informed decisions proactively.

Tailored Dashboard Solutions

Round Assist offers individually crafted dashboards tailored to the specific needs of executives, management, and teams. Enjoy seamless access to essential information 24/7, whether you're in the office or on the go, thanks to seamless mobile app integration. These personalized dashboards empower every member of your organization to excel in their roles.

Rapid Implementation

Experience transformation within a fraction of the time compared to traditional deployment methods. With Round Assist, deployment takes only 4-6 weeks, ensuring that you can start leveraging the benefits of A.I-driven insights quickly and efficiently.

Data Integration Made Easy

Link, store, and integrate data from various sources and SQL databases effortlessly. Whether you're dealing with millions or billions of data rows, Round Assist's BI Reporting Tool provides comprehensive support, allowing you to consolidate and analyze data seamlessly.

Tailored Business Process Outsourcing Solutions

Round Assist provides customized business process outsourcing solutions designed to streamline operations and boost efficiency. Their dedicated team of experts collaborates closely with client companies to seamlessly integrate solutions into existing systems. They take the time to understand the products, services, and processes, ensuring a smooth transition under the client's brand.

Manual Business Process Enhancement

Round Assist's BP team specializes in optimizing manual processes, delivering cost-effective solutions with flexible work schedules. They conduct thorough quality assessments, bug fixing, and functionality testing to ensure optimal performance. With established QA testing protocols and random spot checking, they guarantee accuracy and reliability. Additionally, the team generates performance reports and replicates processes with 100% accuracy and increased efficiency over time.

Semi-Automated Business Process Improvement

Businesses can leverage Round Assist's process expert team to enhance the efficiency of their operations. By combining manual steps with cutting-edge tools and techniques, Round Assist creates solutions that dramatically reduce processing costs while increasing productivity. Their services encompass data entry, OCR, document scanning, and processing, all delivered faster and more cost-effectively.

Cloud-Based Business Process Transformation

Round Assist's cloud services enable businesses to transform laborious and complex processes into simple, email-like workflows. By leveraging technology, they help clients accelerate their processes, making their operations faster and smarter. Their automated input and response mechanisms keep clients ahead of the competition, ensuring seamless communication and rapid decision-making.

Remus Lechintan | CEO     

Drawing from more than 20 years of expertise in the services and IT sectors, Remus Lechintan is a seasoned professional and an invaluable asset to Round Assist. As our esteemed CEO, he exemplifies a results-driven approach, consistently leading teams to achieve outstanding outcomes while optimizing efficiency and productivity..

Remus’s leadership style is both inspiring and motivating, characterized by his remarkable interpersonal abilities that enable him to foster strong connections with colleagues, partners, and clients. He possesses an exceptional talent for nurturing the growth and performance of the companies he manages, ensuring that they remain at the forefront of their industries.

“Success isn't about complexity—it's about having the right people, the right tools, and the right solutions. At RoundAssist, we simplify the journey; ensuring businesses achieve their goals with confidence and precision.”