All companies have data, such as personnel files, customer data, product information, financial transactions, etc. Decisions management makes are based on this data as are the work processes followed by employees to deliver quality products and services. In fact, data is one of the most important assets a company has. For that reason alone, data protection should be a top priority for any company. This includes guarding the availability of the data to employees who need it, the integrity of the data (keeping it correct and up-to-date) and the confidentiality of the data (the assurance that it is available only to people who are authorized).

Regarding customers, ensuring their data is held safe is the minimum people will expect from companies they deal with or invest money in. Adequate data governance builds trust. It safeguards the reputation of your business, establishing you as a brand that people can trust with their data.

We introduce you to DataGrail which was built on trust responsible for transparency. DataGrail was established by Daniel Barber, Earl Hathaway and Ignacio Zendejas as a privacy platform to aid firms build resilient privacy platforms that can give the power to people over their privacy and identity.

Organizations today rely on dozens of inter-connected data platforms-- SaaS apps, data lakes, and hosted databases -- making it difficult to know where all of a single person's data could be. But with the right solution, it is possible to make sense of privacy, and turn it into an advantage to make your company standout.

DataGrail’s platform eliminates complicated, manual and time-consuming processes associated with emerging privacy laws. It finds and untangles the terabytes of data companies have, makes sense of it, and organize it into an easy-to-use privacy program.

DataGrail automates data subject requests, performs unified preference management and ensures accurate data discovery, which is foundational to any privacy program. DataGrail takes a deeply integrated approach, and has designed its platform around hundreds of pre-built connectors with the most popular business systems, making it seamless for an organization to build a quality data foundation for their privacy program.

“DataGrail has saved us countless man hours and tech resources and really allowed us to be compliant in the easiest possible way.”

• Jodi Chapin, General Counsel

DataGrail platform

The company designed the DataGrail Integration Network to directly connect with internal data platforms, and 900+ of the most popular cloud apps and infrastructure providers. Not only does it make it seamless to build a quality data foundation to automate and scale your privacy program, it is also uniquely capable of detecting shadow IT that contains personal data and puts compliance at risk.

And the firm does not pawn integration development off on a middleware vendor. It builds and maintains its own connectors and integrations, so it is in control, and you get easy onboarding, accurate data discovery, real-time maintenance, and heightened security.

At the core of any privacy solution is a data map, because to complete a data subject request you need to know where to look. DataGrail’s Live Data Map provides a blueprint of where data lives in your organization. And, any changes made to the systems used at your organization are kept up-to-date.

Request Manager

Within minutes, complete a data subject request (DSR), eliminating error-prone manual processes and ensuring continuous compliance.

When a data subject request (DSR) comes in, Request Manager instantly identifies where personal data is across your entire business, and populates the details of the request into your online dashboard. Fulfill DSRs accurately, efficiently and seamlessly.

Q. How it works?

You can track the status: Manage and monitor data subject requests from one, centralized dashboard.

• Real-time compliance logs
• Deletion requests are tracked
• Customers pick between PDF and machine-readable format

How to start: A consumer will have to fill a form in order to process the data subject request (DSR) process.

Stop fraudulent DSARS in their tracks: Don’t annoy your customers by asking for more personal data. With DataGrail’s Smart Verification there is no need of government IDs, passports or selfies. DataGrail uses the existing data about a person to attest their identity.

Save more time and increase your team’s efficiency: Eliminate spreadsheets and manual processes that are risky and forces you to pay heavy fines. You can automate access, deletion, and do-not-sell requests.

"We knew there had to be a better way to address requests and prepare for future regulation. With DataGrail, we found our answer."

• Carter Lee, Chief Administrative Officer

Top Security & Privacy Features

• Physical Security. All data is stored in AWS in encrypted storage systems. DataGrail has no servers on premise.
• Data Protection. The firm’s customers’ provision cloud storage is in their own environments, with limited permissions granted to DataGrail.
• All data is encrypted at rest using AES-256, and encrypted in transit from VPC to clients via TLS v1.2.
• Data Recovery. Data is backed up daily with AES-256 encryption, with a Recovery Time Objective (RTO) of 24 hours.
• Data Ownership. Your data 100% belongs to you. DataGrail do not use, sell, or repurpose your data.
• Vulnerability Management. Penetration tests are performed every 6 months, with any issues handled within a day.
• Account Security. Two-factor authentication: DataGrail supports Okta, Google SSO, and other SSO providers.

Live Data Map

Say goodbye to surveys & spreadsheets, and hello to an automated approach. Reduce errors and save time with a worry-free blueprint of the business systems and personal data in your organization. Your privacy program is only as good as its data inventory & discovery, yet many organizations grow so fast, or are so big, it’s impossible to know every data platform being used. That’s why Live Data Map was built.

Live Data Map’s unique system discovery finds the unknown, for a more accurate blueprint of where personal data lives in an organization. It’s a single place you can trust for the foundation to your privacy program.

DataGrail uniquely detects unknown data platforms and updates automatically when there are changes to the business systems you use. Trust you have a comprehensive view of your privacy footprint.

At the core of any privacy solution is a data map, because to complete a data subject request you need to know where to look. DataGrail’s Live Data Map provides a blueprint of where data lives in your organization. And, any changes made to the systems used at your organization are kept up-to-date.

Data is dynamic, not static. DataGrail’s Live Data Map documents how systems are used at your organization, creating a record of data processing activities (RoPA) for you.

“In DataGrail we saw a company that was highly focused on giving us a solution for managing CCPA and GDPR, providing a real live data map that no longer needs human intervention to stay compliant.”

• Christopher Dailey, Director of Business Operations

Daniel Barber, CEO and Co-Founder

Australian-born US citizen with professional and academic experience in the United States, Canada, the Netherlands, Germany & Japan. Daniel has been covered on the topic of privacy and security by major television and media outlets such as CNBC, TechCrunch, USA Today, Market Watch, SF Business Times, Barron’s. His insights in the field have also been distributed in security and privacy publications such as IAPP, CPO Magazine, Consumer Affairs, CIO Dive, and Dark Reading.
Specialties: Intercultural communication, business development, market strategy, survey formulation, data analysis, management consulting and consumer behavior.

“We deliver a single place to manage your privacy program.”

“DataGrail’s deep integration approach promises the most accurate data discovery, foundational to any privacy program to reduce risk of fines.”