Healthcare is becoming more connected like every other industry. But the care of the future may be tricky with all the innovations that are happening technologically. Hence, it is important for healthcare agencies to have an end-to-end healthcare software platform that can deliver great patient outcomes. Montreal, Canada-based AlayaCare delivers this through its platform.

Founded in 2014 by the tech entrepreneur Adrian Schauer, AlayaCare is an end-to-end home healthcare software platform that focuses on providing better patient outcomes through the use of robust clinical documentation, exceptional back office solutions, and next-generation technology.

The company provides revolutionary cloud-based home healthcare software. It is an end-to-end solution spanning clinical documentation, back-office functionality, client and family portals, remote patient monitoring, and mobile care worker functionality. The platform offers agencies a way to propel innovation and home-care of the future. AlayaCare enables care the way the loved ones receive at their home. It is making this happen by empowering care providers to achieve better health outcomes by delivering transformative technology and data insights to focus on what really matters.

“AlayaCare’s ability to effectively communicate with different software applications has been a huge plus, our clients have the ability to manage their accounts online giving them the freedom to view and pay invoices when it’s convenient,” says Rich Willis, Executive Director of Client Services, Lifematters. Recently, AlayaCare received $15 million in growth capital financing to support the company’s strategic plan to expand its presence in North America and Australia.

AlayaCare is replacing outdated methods and solutions with a modern home care software platform. Agencies can leverage next-generation technology such as predictive analytics, Machine Learning, and AI to make more timely, informed, and data-driven decisions leading to improved clinical outcomes with Alayacare onboard. It empowers care workers by providing them with the tools they need to focus less on administrative tasks and more on providing high-quality care to their clients.

AlayaCare is the first choice end-to-end home care software platform. It not only provides innovative product lines to help improve outcomes but also pushes the boundaries to change the future of the industry. Its configurable Electronic Health Record (EHR) and clinical form wizard enables home and community care providers to deliver the best of breed user interfaces to document clinical information in a secure HIPAA compliant environment.

Strategic Acquisition of Procura

Early this year, AlayaCare acquired Procura, a division of Complia Health, a leading global provider of enterprise software for long-term and post-acute care organizations. Procura has nearly 200 customers and was founded in 1989, and has operations in Canada and Australia.

The acquisition means that the AlayaCare platform will now enable home and community care providers to deliver even better client care and experiences, accelerate growth, and leverage data to drive improved outcomes. It will also extend AlayaCare’s market reach to include residential aged care providers, offering an even more robust solution to the Australia and New Zealand markets.

“AlayaCare and Procura both share an unwavering commitment to deliver innovative technology built for the sole purpose of enabling organizations to support better patient outcomes,” Adrian Schauer, Founder and CEO of AlayaCare said. Scott Overhill, GM Procura, is overseeing the Procura division and Isaac Alexander, previously Chief Technology Officer of Complia Health, joined the executive team as Chief Architect.

The Visionary Leader

Adrian Schauer, Founder and CEO

A technology entrepreneur, Adrian has built two successful mobile software companies. He has served JDA Software as the VP Innovation. Most recently, he led an investment in TrackTik. In 2013, he led an investment round in Chipcare Corporation, a biotech spin out of the University of Toronto where he is currently the Chairman of the Board. Prior to the establishment of Vortex Connect, Adrian had co-founded the market leading mobile marketing company Vortex Mobile where he was in charge of product strategy.

Adrian is also the co-founder of the Madiro Fund, an organization created to support innovative solutions to the health problems of women and children. It is the first initiative of The Gillian and Adrian Schauer Foundation which seeks to invest in sustainable local projects promoting the health of communities in sub-Saharan Africa.

Adrian has a Masters of Applied Science from the University of Toronto and Bachelor’s of Engineering Physics from Queens University.

A Case Study

Bellwoods has served its community in association with client-directed support services, transition programs, independent living education programs, respite and accessible, affordable supportive housing. “Everything we do is centered around helping people live as independently as possible. As an organization, we always endeavor to take a holistic approach when working with our clients. We pride ourselves on continuously adapting to the needs of our clients,” says Susan Andrew, Vice President, Client Services, Bellwoods. Bellwoods has been helping people for over 60 years now.

The organization’s staff had to coordinate their operations through multiple systems. Bellwoods pulled data from many different sources, both automated and manual. But their biggest headaches were around scheduling and payroll. Since they used many systems that were not integrated, there was a constant risk for duplicate data entry and other potential errors. In fact, it was not uncommon that staff were spending one full day each week issuing and reconciling payroll.

At client homes, Personal Support Workers (PSWs) required a more effective way to communicate with one another and support their clients without them having to “repeat their stories.” Bellwoods was wanted to grow but needed a comprehensive strategy for sourcing data to do so.

The organization started using AlayaCare’s comprehensive cloud-based software. They quickly realized the efficiencies that flowed from the ability to quickly obtain and disseminate information through one platform. Better access to information due to AlayaCare’s platform meant that PSWs could be far more proactive in their care. Prior to arriving at a home, they could see what the current client needs were, how they were feeling, any alterations to the care plan, or any small details that clients felt important enough to mention to Bellwoods. Each PSW could communicate key findings and document concerns from previous visits in the software for the next person to see.

Additionally, the experience of Bellwoods schedulers has been vastly improved. They can now coordinate care worker shifts more effectively using real-time information. It is now much easier to optimally match caregivers with clients with all the necessary information contained in a single shared database. When it comes to payroll, Bellwoods has reduced the amount of schedulers’ and supervisors’ time from one day a week to about three hours a week – what amounts to over 60 percent in time savings.

 “We offer a complete platform for agencies to propel towards innovation and home care of the future.”

“The attractive user interface along with the ease of use and implementation allows employees and clients to complete tasks both effectively and efficiently.”

“The future of community care is connected and part of a continuum, delivered through traditional and emerging modes of care. AlayaCare makes that personalized and predictive.”