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June Monthly Edition 2023

Cio Bulletin

StreetLight, transportation analysis platform
LXT – Powering the technologies of the future through data generation and enhancement

LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale and agility required by the enterprise. Its global expertise spans more than 115 countries and over 780 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with presence in the United States, UK, Egypt, Turkey and Australia. The company serves customers in North America, Europe, Asia Pacific and the Middle East.

Leveraging AI data services to power innovation

Audio annotation: Audio annotation is a type of data labeling covering the classification of sounds – whether they are human, music, animal, or environmental. This data annotation type is essential for building accurate natural language processing (NLP) models for a wide range of speech-based solutions including automated speech recognition (ASR), chatbots, digital assistants and in-car systems. With increasing customer expectations when it comes to the speed and quality of customer service, including engagement with voice AI devices, the quality of the data used to train Conversational AI has, in turn, become increasingly critical. With LXT, you can quickly build a reliable data pipeline to power your Natural Language Processing (NLP) and Conversational AI solutions and focus your time on building the technologies of the future. The combination of their annotation platform, managed crowd, and quality methodologies delivers the high-quality data you need so you can build more accurate AI solutions and accelerate your time to market. Every client engagement is customized to fit the needs of your specific use case, and the quality guarantee ensures that the clients receive training data that meets or exceeds quality expectations.

Data annotation: Artificial Intelligence (AI) solutions need large volumes of high-quality data to make accurate predictions and interact effectively with end users. Over 80% of all data is unstructured, which means that AI systems can’t interpret its meaning and make use of it. Data annotation services, or data labeling, provide the necessary context that allows the AI system to interpret and use the data to make accurate predictions, solve problems, and more. According to Statista, global data creation is projected to grow to more than 180 zettabytes by 2025. With this exponential growth and the behavioral changes that this reflects, the machine learning models powering your AI solutions may need weekly or even daily training. As a result, teams building AI solutions need a healthy data pipeline of high-quality, human-annotated data that accurately captures current trends in human behavior. With over a decade of experience working with leading global innovators to support or scale their AI initiatives, LXT has the expertise to design a custom data annotation program for a wide range of use cases. From creating the AI data annotation methodology to delivering high-quality data, their end-to-end solutions ensure that the clients receive training data that adheres to current legal and regulatory standards. LXT provides annotation services across a range of data types, including audio, image, speech, text and video. They also work across multiple annotation modes including their own platform, their client’s platform, or within one of their secure facilities. The quality guarantee ensures that their clients receive training data that meets or exceeds their quality standards.

Search relevance: Users of social media media platforms and search engines expect fast and relevant results. The machine learning models that power these solutions need large volumes of high-quality training data — refreshed on a regular basis — to meet customer experience expectations. Further, if your intention is to reach a global audience, your ML models need input from local users to ensure that cultural nuances are reflected. Search relevance services help refine your search results and deliver more personalized experiences which results in higher conversions and more engaged users. With LXT, you can quickly build a reliable data pipeline to power your eCommerce site search, web search, and social media platforms. The combination of their annotation platform, managed crowd, and quality methodologies deliver the high-quality data you need so you can build more accurate AI solutions and accelerate your time to market. Every client engagement is customized to fit the needs of your specific use case.

Transcription services: Transcription is used to help train and validate algorithms depending on the type of solution being built. For example, speech recognition algorithms for voice assistants and customer service chatbots are trained using speech recordings and their corresponding transcriptions, whereas text that is transcribed from videos can be used to improve video captioning as well as search engine results. While technologies currently exist to automate transcription, human involvement is still critical to ensure high accuracy and inclusivity, reduce bias, and manage complex use cases such as audio with high levels of background noise or audio in low-resource languages. To ensure high accuracy specific to their solutions when expanding into new markets, companies need fast access to large numbers of native speakers in their target languages. With LXT, you can quickly build a reliable data pipeline and focus your resources on building innovative automated speech recognition (ASR) and speech-to-text solutions, voice assistants, chatbots, and more. The combination of their platform, managed crowd, and quality methodologies delivers the high-quality data you need so you can build more accurate AI solutions and accelerate your time to market. Every client engagement is customized to fit the needs of your specific use case. Their experience in over 115 countries and coverage for more than 780 language locales means they can help you scale quickly to reach more customers with products that provide greater accuracy.

Mohammad Omar | Co-Founder & CEO

"Whether you need to collect data to train your machine learning algorithms, annotate existing data, or both, LXT deliver high-quality data, fast and at scale."

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