Cio Bulletin
For more than three decades, Optimum Technology has been at the forefront of delivering groundbreaking technology solutions and services to state and local governments across the United States. From the streets of New York City to the territories of Guam, Puerto Rico, and the U.S. Virgin Islands, Optimum Technology has continuously demonstrated its ability to help communities thrive by providing the critical systems and expertise needed to drive progress, safety, and efficiency. With an unwavering focus on delivering excellence, the company has built a reputation for being an industry leader, known for successful project delivery and a commitment to providing the best technology for the public sector.
Optimum Technology’s Legacy of Success and Innovation
Founded on a deep understanding of the public sector's unique needs, Optimum Technology has spent over 37 years developing innovative, customized solutions to help agencies better serve their communities. The company has worked in all 50 states, the District of Columbia, and U.S. territories, ensuring that its clients receive the highest level of service, no matter their size or location. Throughout its long-standing history, Optimum Technology has built its reputation on delivering reliable and scalable solutions that meet the ever-changing demands of the government sector.
From large-scale enterprise systems to smaller, more specialized projects, Optimum Technology’s experienced team is equipped to tackle any challenge. The company’s experience spans a broad range of services, including IT governance, strategic planning, application development, project management, and quality assurance. This comprehensive expertise ensures that Optimum Technology remains a trusted partner for state and local governments, delivering impactful results with unmatched precision.
Experience That Drives Success
Optimum Technology's hallmark is its ability to provide customized, mission-critical services that align with the unique needs of each client. The company has never failed to successfully deliver a project, a testament to its proven track record of excellence. Optimum Technology’s long-standing relationships with public agencies are built on trust, accountability, and the successful execution of complex technology projects.
The company’s deep understanding of the public sector and its technological challenges gives it a distinct advantage in offering tailored solutions that improve operational efficiency and community impact. Whether providing consulting services for strategic IT planning, leading the development of custom applications, or ensuring the integrity of a project with independent verification and validation, Optimum Technology brings the highest level of expertise to every engagement.
Empowering Success with IT Strategy and Governance
At the heart of Optimum Technology’s approach is a strong focus on governance and IT strategy. The company understands that in the public sector, aligning IT with broader business goals is essential for achieving improved results. By developing a clear framework for agencies, Optimum Technology ensures that they are positioned for long-term success, both in terms of technology and organizational effectiveness.
Optimum Technology’s team of experts helps agencies navigate the complex intersection of technology, policy, and governance, enabling them to make informed decisions that lead to better outcomes. Whether guiding an agency through an IT transformation or developing new policies to align technology initiatives with business objectives, Optimum Technology offers the guidance needed for sustainable, effective change.
Tailored IT Assessment, Planning, and Solicitation Assistance
When public sector agencies need to plan for the future, Optimum Technology is there to help guide them every step of the way. From conducting thorough assessments of current systems to developing plans for new acquisitions or system upgrades, Optimum Technology ensures that agencies are equipped with the right tools to move forward confidently. The company’s expertise spans the development of both “As Is” and “To Be” models, providing agencies with clear roadmaps for improving their IT operations and systems.
Optimum Technology’s consultants also offer valuable solicitation assistance, helping agencies navigate the complexities of acquiring new systems and technologies. By assisting in every stage of the procurement process, from strategy development to vendor selection, Optimum Technology makes the transition to new systems smoother and more efficient.
Expertise in ServiceNow® Digital Workflow Deployment
Optimum Technology has established itself as a leader in ServiceNow® implementation and customization within the public sector. ServiceNow® is a powerful digital workflow platform that streamlines operations and improves service delivery, and Optimum Technology’s expertise in deploying and customizing ServiceNow® solutions enables agencies to maximize the value of this technology. The company’s consultants work closely with clients to ensure that ServiceNow® is tailored to their specific needs, delivering improved efficiency and service quality.
A Trusted Partner for Public Sector Success
For over 37 years, Optimum Technology has been a trusted partner for state and local governments, delivering cutting-edge solutions and expert guidance to improve the effectiveness of public service operations. The company’s unwavering commitment to excellence and its deep understanding of the public sector have made it a go-to provider for agencies across the nation.
As public sector technology needs continue to evolve, Optimum Technology remains at the forefront, ensuring that governments have the systems, support, and strategies needed to navigate the future with confidence. With a strong reputation for delivering results, Optimum Technology is a partner agencies can rely on to drive success, improve operations, and enhance service delivery for the communities they serve.
Josh Davda | President, CEO & Founder
Josh Davda oversees the day-to-day operations and sets the strategic direction of Optimum Technology. He draws on his experience of more than 50 years of leading multiple technology companies that help both the private sector and public sector improve information access and data reliability, and foster a more efficient and collaborative business process.
Most recently Josh was named 2023 Ohio Asian Technology Leader of the year by the Asian American Commerce Group (AACG) and received a Certificate of Recognition from the City of Columbus and a proclamation from the State of Ohio for receiving the award.