The healthcare industry is marked by complexity, especially for diagnostic providers and pharmacies. XiFin’s deep understanding of reimbursement and operational challenges allows it to offer comprehensive solutions that help navigate these intricacies. With decades of experience in healthcare financial management, technology, and informatics, XiFin empowers healthcare organizations with AI-enabled technologies and services that deliver operational efficiency, interoperability, and simplicity.

As healthcare costs continue to rise and the demand for accessible, high-quality care grows, healthcare executives must prioritize innovation and efficiency. XiFin’s suite of solutions—from revenue cycle management and laboratory information systems to clinical workflow documentation and patient engagement—offers a comprehensive approach to addressing these challenges.

By partnering with XiFin, healthcare organizations can achieve stronger financial performance, streamlined operations, and enhanced patient care. The company’s commitment to delivering THE POWER TO DO GOOD™ ensures that healthcare providers can do more good for more patients, ultimately transforming the healthcare landscape for the better.

Revolutionizing Revenue Cycle Management

XiFin’s Revenue Cycle Management (RCM) solutions are a testament to the company’s commitment to enhancing financial performance in healthcare organizations. With an end-to-end, HITRUST r2 Certified RCM platform, XiFin enables healthcare providers to improve cash collection and reduce claim denials. The results speak for themselves: 100% of XiFin customers experience an increase in net collection rates, with typical clients seeing a 50% reduction in claim denials and a 10-30% increase in cash collections within the first year.

Healthcare executives must recognize the importance of efficient RCM processes in maintaining financial health. By strategically utilizing XiFin’s RCM solutions, organizations can streamline operations, optimize reimbursements, and ensure compliance with regulatory requirements. This allows healthcare providers to focus on their core mission—delivering high-quality patient care.

Empowering Pharmacies with Clinical Workflow and Patient Engagement Solutions

XiFin’s impact extends beyond traditional healthcare providers to pharmacies, which are increasingly playing a crucial role in patient care. The OmniSYS division of XiFin offers innovative solutions designed to enhance clinical workflow and patient engagement. The CareCLAIM platform, a billing-enabled electronic health record (EHR), allows pharmacies to document encounters, deliver care, and bill for services seamlessly within a single platform. This not only increases operational efficiency but also optimizes reimbursements and improves cash flow.

Patient engagement is another critical area where XiFin excels. Pharmacies can leverage XiFin’s multi-channel solution to deliver personalized messages via text, web, or voice, fostering stronger patient relationships and improving health outcomes. Effective patient engagement not only enhances the patient experience but also drives revenue growth for pharmacies.

Ensuring Security and Compliance

In an era where data breaches are a significant concern, XiFin’s commitment to security and compliance is commendable. The company has achieved HITRUST Risk-based, 2-year Certification, demonstrating its adherence to critical regulations and industry-defined requirements for information security. This achievement places XiFin’s RPM solution in an elite group of organizations worldwide that have earned this certification.

Harnessing the Power of Collaboration

The convergence between diagnostic providers and pharmacies presents a unique opportunity to address many of today’s healthcare challenges. Collaboration in areas such as companion diagnostics, genetics, and routine testing can lead to more accurate diagnoses and personalized treatments. Pharmacies, which patients generally visit more frequently than other healthcare providers, play a pivotal role in this collaboration by providing convenient access to care and essential diagnostic data.

Pharmacies and laboratories working together can enhance patient care through improved access to diagnostic data. This collaboration enables pharmacists to prescribe and manage treatments more effectively, ensuring that patients receive the most appropriate therapies. As legislation continues to expand the role of pharmacists, this partnership will become increasingly vital.

In an exclusive interview with CIO Bulletin, John M. Kelly, Chief Information Officer of XiFin, shared insights on how his company is empowering healthcare providers to achieve financial strength through revolutionary SaaS-based revenue cycle management (RCM) and workflow automation solutions.

Empowering Healthcare: XiFin’s Pivotal Mission

John M. Kelly, XiFin’s Chief Information Officer, shared his enthusiasm for the company’s mission. “At XiFin, we have an opportunity to help healthcare improve as an ecosystem,” he explained. “I’m passionate about creating great software to solve healthcare problems, and XiFin’s approach to data integrity and interoperability has enabled us to develop a unique set of solutions that help healthcare providers run their businesses effectively and help patients make informed healthcare decisions.”

XiFin’s commitment to data integrity and interoperability has paved the way for groundbreaking solutions. By integrating seamlessly into healthcare providers’ workflows, XiFin empowers them to run their businesses efficiently while ensuring patients receive the best possible care.

“We are connecting cloud data and presenting that information to providers at the point of care, thus accelerating access to care,” Kelly added. “Healthcare IT leaders need to relentlessly pursue these standards, integrate them into existing workflows, and identify new opportunities to drive digital transformation. XiFin aligns with this vision.”

Unlocking the Power of Connectivity: Interoperability’s Role in Revolutionizing Healthcare IT

Interoperability and digital transformation have emerged as pivotal themes in Healthcare IT, and for good reason. Historically, systems such as Electronic Health Records (EHRs), RCM, and billing software operated independently, lacking the ability to communicate with one another.

“The modern healthcare landscape demands seamless access to data for both patients and healthcare providers, irrespective of where the data originates,” Kelly stated. “Since the start, XiFin has recognized this and built it into the company’s technological foundation, leveraging and even helping to develp standards within the healthcare industry.”

Driving Revenue Cycle Efficiency: IT Priorities in Healthcare

Kelly explained that in the fast-paced realm of revenue cycle management (RCM), ensuring patient and provider data security stands as paramount. However, alongside this critical concern, optimizing the patient experience at every touchpoint of care emerges as a top priority for healthcare providers and software suppliers alike.

“As Chief Information Officer at XiFin, my foremost objective revolves around safeguarding patient and provider information while concurrently enhancing the patient journey,” Kelly explained. “Whether it’s in an independent lab, specialist’s office, hospital, or pharmacy, the focus remains on delivering seamless experiences.”

Within provider organizations, IT professionals strive to integrate new functionalities seamlessly, all while preserving workflow productivity, Kelly argued. “At XiFin, our approach centers on making our RPM platform’s unique capabilities and data readily accessible to diagnostic providers. By enabling this integration, we empower them to embed essential functional capabilities into their daily applications and workflows, streamlining billing processes and maximizing reimbursement revenue.”

Road Ahead

Looking ahead, XiFin is broadening its footprint.

“XiFin is leveraging its financial foundation while incorporating other types of healthcare data and extending the availability of its information and processes within the broader healthcare arena. XiFin’s innovative technologies and services continue to evolve and provide healthcare executives with the tools needed to navigate an ever-complex industry. Our focus remains on enabling healthcare organizations to enhance their financial health, optimize clinical workflows, and improve patient engagement, paving the way for a brighter future in healthcare,” concludes Kelly.

Leading with Innovation: John M. Kelly, CIO, XiFin, Inc.

At the helm of XiFin’s technological advancements is Chief Information Officer John M. Kelly. With over 20 years of experience creating innovative software solutions across various industries, Kelly’s leadership is instrumental in driving XiFin’s mission forward. His expertise in organizational transformations, technology integration, and healthcare informatics ensures that XiFin remains a trusted partner for healthcare organizations seeking to navigate the complexities of the industry.

Kelly’s background includes pivotal roles at PatientKeeper, Cigna, Alere, Matria Healthcare, and more. His extensive experience in healthcare technology positions him as a key figure in XiFin’s efforts to deliver cutting-edge solutions that meet the evolving needs of healthcare providers and pharmacies.

“Our focus remains on enabling healthcare organizations to enhance their financial health, optimize clinical workflows, and improve patient engagement, paving the way for a brighter future in healthcare.”