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August Edition 2025

Cio Bulletin

StreetLight, transportation analysis platform
Beth Keller of Retail Detail Merchandising: Powering a New Era in Retail Execution through Innovation, Accountability, and Human-Centered Excellence

In a tech-savvy world we live in, where retail moves at lightning speed, one company and its visionary leader stand out, shaping the future with precision, passion, and purpose. Retail Detail Merchandising (RDM), guided by the steady hand of Vice President and General Manager Beth Keller, has become a beacon of innovation and reliability in the retail merchandising industry. Since its inception in 2003, RDM has redefined what it means to deliver exceptional service, blending cutting-edge technology with a human touch to transform retail spaces across the nation. At the heart of this success is Beth Keller, a trailblazing leader whose journey and dedication have earned her a place among the Best Women Leaders to Watch in 2025. Her story, intertwined with RDM’s mission, is one of resilience, innovation, and an unwavering commitment to excellence.

A Legacy of Retail Mastery: The Story of Retail Detail Merchandising

Retail Detail Merchandising emerged in 2003 with a bold vision: to take ownership of clients’ retail goals and deliver results with unmatched accountability. Over the past two decades, RDM has grown into a powerhouse, serving clients with a seamless blend of strategy, technology, and hands-on expertise. The company’s ethos is rooted in the belief that retail success hinges on meticulous execution and a deep understanding of client needs. By fostering a culture of continuous improvement and investing in its people, RDM has built a reputation for transforming retail challenges into opportunities.

At its core, RDM is about creating meaningful connections between brands, retailers, and consumers. Whether it’s resetting store categories, optimizing product placement, or providing real-time insights, the company’s work ensures that every retail interaction leaves a lasting impression. With a focus on accountability, RDM takes pride in owning every detail of a project, from planning to execution, ensuring clients achieve their objectives with confidence.

“At Retail Detail Merchandising, we don’t just meet expectations—we redefine them, delivering retail solutions that inspire confidence and drive success.” — Retail Detail Merchandising

Revolutionizing Retail: RDM’s Innovative Services

Elevating Teams through Expert Training

The backbone of RDM’s success lies in its people. The company invests heavily in training its retail merchandising associates, recognizing that a well-prepared team is essential for flawless execution. RDM’s methodical training programs equip associates with the skills and knowledge needed to navigate the complexities of retail environments. By fostering a culture of learning and development, RDM ensures that its team is not just performing tasks but creating value for clients at every step.

Harnessing Technology for Precision and Insight

In an industry where efficiency is paramount, RDM leverages state-of-the-art technology to streamline operations and deliver actionable insights. From proprietary web-based software to advanced routing systems, the company’s technological infrastructure empowers managers to oversee projects with precision. Real-time status reports and digital photography provide clients with a clear view of store conditions, while graphical data representations offer a deeper understanding of retail performance. This commitment to innovation ensures that RDM stays ahead of the curve, adapting to the ever-changing demands of the retail landscape.

Crafting Customized Retail Solutions

RDM understands that no two retail projects are the same. That’s why the company specializes in creating tailored solutions that align with each client’s unique goals. From customized retail forms to detailed call reports, RDM captures critical data—such as out-of-stock items, shelf tag installations, and competitive insights—that drives informed decision-making. Every store visit is documented with precision, complete with store signatures and stamps to verify service delivery. This level of customization ensures that clients receive not just data, but actionable intelligence that fuels success.

Upholding Trust through Due Diligence

Trust is the foundation of RDM’s operations. The company goes above and beyond to ensure compliance and reliability, employing only full-time associates who are covered by comprehensive insurance and workers’ compensation. With $6 million in business liability insurance and payroll managed by ADP, RDM demonstrates its commitment to professionalism and accountability. This rigorous approach to due diligence gives clients peace of mind, knowing their retail objectives are in trusted hands.

A Future Built on Excellence

As Retail Detail Merchandising looks to the future, its mission remains clear: to deliver unparalleled retail solutions that empower clients and elevate the industry. Under Beth Keller’s leadership, the company is poised to continue its legacy of innovation and impact. By combining cutting-edge technology, customized strategies, and a people-first approach, RDM is not just keeping pace with the retail world—it’s shaping it.

Beth’s vision for RDM is one of growth and inspiration. Her ability to navigate challenges with grace and determination serves as a model for aspiring leaders everywhere. As one of the Best Women Leaders to Watch in 2025, Beth Keller is not only steering RDM toward new heights but also paving the way for a more inclusive, innovative retail industry. Together, Beth and RDM are proving that when passion meets purpose, the possibilities are endless.

About | Beth Keller

Beth graduated from University of Phoenix with a Bachelor’s Degree in Business Administration and later obtained her MBA from University of Central Florida in 2015. She also achieved her Project Management Professional (PMP) certification.

Beth started her career with Sealane Marketing in 2003 as an Account Administrator.

Beth is currently the Vice President and General Manager for Retail Detail Merchandising. Her duties include Management of the RDM Routing Software, Retail Documentation, Status Reports and Project Management.

“RDM utilizes state-of-the-art technology to manage all retail merchandising activities including routing and management of our retail personnel. RDM will continually invest in merchandising technology to improve our operations.”

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